Your First Visit | Arbor Hills Dental Care | Vernon Hills, IL

What To Expect During Your First Visit With Us

For some of our new patients, the first visit to our office may be for a specific urgent concern. In these circumstances, we will address your urgent concern first.

If there is no emergency concern, the first visit will typically involve a comprehensive exam and diagnosis. Whether you are visiting because of an emergency or for a comprehensive exam, our team of caring and courteous professionals will take the time to get to know you and your dental concerns. Only by doing so can we help you achieve your goal of a healthy and beautiful smile that will last a lifetime.

Our initial visits are usually an hour and a half and will typically include: 

  • A full mouth digital dental X-ray series
  • An oral cancer examination
  • An occlusal disease screening.  Do I have occlusal disease?
  • A periodontal examination.  Do I have periodontal disease?
  • An evaluation of your current oral condition
  • Taking intraoral photos and models (if appropriate)
  • A formulation of a comprehensive treatment plan (more complex treatment plans may require a second visit for further evaluation and/or discuss treatment options in more depth)
  • A dental cleaning (if appropriate)
  • Dental education


What To Bring to Your First Visit

When you visit our office, our priorities are your comfort and that you receive the best care possible. In order to help us make your first visit with us as comfortable and as smooth as possible,  please bring any insurance information  you may have. Also, in order to expedite the registration process,  please download and carefully complete the following forms  and bring them with you to your first visit: 

New Patient Registration Form

Medical History Form


Dental History Form


Cancellation and No-Show Policy Acknowledgement Form



Insurance Information

We make every effort to keep dental care affordable . It should be noted that dental insurance is designed to defray the costs of dental care by paying only a portion or percentage of the treatment.  Through a complimentary, no obligation insurance verification, we can obtain a breakdown of your plan benefits for you. At no additional cost, we will gladly explain how your plan works and how you can use that plan in our office. Only by doing so  can we coordinate your dental insurance with treatment and help you maximize any insurance benefits you have. 


Do You Accept My Dental Insurance?

We are in-network with Cigna, Delta Dental, Guardian and UnitedHealthcare, but virtually all other PPO dental insurance plans can be used in our office.  Some of the most common PPO dental insurance plans that can be used in our office include  MetLife Blue Cross Blue Shield  and  Guardian  to name a few. 

No matter how big or small your insurance benefit is or whether you are "in-network" or "out-of-network", you may be pleasantly surprised by the actual amount that your dental insurance will cover. As a service to you, we will gladly obtain a complimentary, no-obligation insurance breakdown of your dental insurance plan and explain how your plan works and how you can use that plan in our office. Only by doing so can we coordinate your dental insurance with treatment and help you maximize any insurance benefits that you have.


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